Page 15 of 15Rev 310.1 Troubleshooting TableProblem Cause RemedyNo Power toController - NoDisplayThe Main Switch of the controller may be in the OffPositionSlide the switch (located on the back of the controller)to the ON Position.The Power Plug may not be plugged in to the powerpoint and switched on.Ensure the power plug is inserted into the powerpointcorrectly and switch on.There may be no power to the power point Ensure there is power to the power point. Test withanother appliance such as a table lamp.The controller has overheated and blown the Over-Temp thermal fuseIf all the above are okay, the over temperature safetydevice has activated. Contact the service departmentDisplay is on butnot heatingDetachable Plug from Controller to Blanket is notfitted or has come loose.Ensure the detachable plug is fitted correctly into thesocket on the blanket and the locking tab has clippedover the lug on the plug.The selected heat setting is too low. Increase the Heat settingPre-heat time is too short.Allow the blanket more time to heat the bed. Moretime is required depending on the ambienttemperature and the bed temperature.No heat setting selected Select a heat settingBlanket is not covered with Bed Covers Cover the blanket with the bed covers. The blanketwill not feel warm unless it is covered.Body Zone Heatsbut not Foot Zone Only the Body Zone heat setting has been set Select the Foot Zone and select the required HeatSettingFoot Zone Heatsbut not Body Zone Only the Foot Zone heat setting has been set Select the Body Zone and select the required HeatSettingDisplay is on butcannot changeany of the settingsProgram may have locked up to protect itself due to apower surge.Unplug the controller from the powerpoint, wait 2minutes and then plug in and switch on again.Display Blinks /FlashesContinuouslyThe controller has overheatedTurn Power Off to the controller at the power point.Ensure the controller has not been covered with thebed sheet, blankets, etc.Ensure there are no external heat sources heating upthe controller (i.e. Electric heater, central heating unitblowing hot air onto the controller, etc.Allow the controller to cool down (up to approximately1 hour or until the Blinking / Flashing Stops) and willdefault back to the “oF” setting.Reposition the controller ensuring it hangs freely, isnot covered or is not in line with any external heatsource, then plug in and switch on at the powerpoint.Reset your desired heat setting and Auto Time off.DO NOT COVER THE CONTROLLERController iscontinuouslyturning off anddisplaying “oF”The controller has overheated Please follow the same steps as under “DisplayBlinks / Flashes Continuously”The Auto Off timer has activated and turned off theblanket. No Remedy, Functions CorrectlyTimer seems to turn the controller off too soon. Increase the Auto Off TimeWhen setting heatsettings, displaykeeps changingback to oF’Not pressing the Heat Setting Buttons within 3secondsThe heat setting buttons need to be pressed twiceand within 3 seconds of each other. The first pressselects the Zone, the second press selects the heatsetting.Display changesto “A5” when P6,P7 or P8 has beenselected.After approximately 3 hours, the controller willautomatically turn down from any of the Pre Heatsettings to the highest All Night Setting “A5”.Is built in for personal Safety.Controller is Warmto Touch This is normal This is Normal. Is no cause for alarm.