GTS Technical Manual19. April 2010 Edition: V1.00/2010 1-2Copyright © 2010, Diversey Inc.01.0 swingo 1255 - foreword.fm1 Foreword1.1 TargetTo serve our customers faster and more efficient it is important to achieve a generalstandard of technical know how with our partners in the market.Therefore we developed a new Technical Training concept which is based on e-spares.The concept consists of a Technical Training and a Technical Manual.These two tools will be produced for each newly launched machine with a certain com-plexity. The Technical Manual will be available as PDF file and can be downloaded frome-spares. The Technical Training documentation will be distributed after having at-tended a the technical training.1.2 Technical TrainingThe Technical Training is addressed as reference book for the technical training ses-sions and will be distributed to the floor care responsible and/or to the technical train-ing responsible after attending a training session provided by GTS (max. 2 personsper country).The intension is, that after this session, a technical trainer is able to perform technicaltraining for their local technical staff and in this way to transfer the knowledge to allservice technicians.The Technical Training is not intended as manual for the service technicians and willbe distributed only to the training responsible of each country.1.3 Technical ManualThe Technical Manual is addressed to the service technicians and should be translatedand distributed after a technical training.It contains a summary of procedures, hints and suggestions etc. which are helpful and