Unify OpenStage 15 User Manual

Also see for OpenStage 15: User guide Administration manual Manual

Unify OpenStage 15 User Manual Manual pdf 1 page image

www.evotec.com.au / 1300 133 996Unify OpenStage 15 User GuideTO MAKE AN EXTERNAL CALL:1. Dial “0”, then the number you wish to call.TO MAKE AN INTERNAL CALL:1. Press relevant extension keyORDial extension number.TO TRANSFER A CALL INTERNALLY:1. While on the call, press the OK key or the Hold key.Either key places the call on hold.2. Dial the extension number to which you wish to transferthe call and announce the call.3. Replace handpiece OR press Release.TO TRANSFER A CALL EXTERNALLY:1. While on the call, press the OK key or the Hold key.Either key places the call on hold.2. Dial “0” for an external line.3. Dial the external number to which you wish to transfer thecall and announce the call.4. Scroll down to “Transfer?”.5. Press OK key.This transfers the call.6. Replace handpiece OR press Release.CONFERENCING:1. During the first call, press the OK key.This call is on hold while you contact the second party.2. Initiate the second call (either external or internal).3. Announce the call to the second party.4. Scroll down to “Conference?”.5. Press the OK key.Three parties will be connected. The display will show Addparty?”.6. To add other participants, repeat the process.TO PARK A CALL (*56):1. During the call, when the screen displays “Enquiry?”, pressthe Call Park key.2. Dial the park slot number (0-9).TO RETRIEVE A PARKED CALL (#56):1. Press the Call Park key.2. Dial appropriate park slot number.DIRECT CALL PICKUP (*59):1. Press *59.The name of the ringing extension will be displayed.2. Press OK to accept the callORScroll to the relevant name and press OK to accept thecall.TO DIVERT PHONE (*1, 1):1. Scroll down to “Forwarding On?”.2. Press the OK key.3. To confirm all calls, press the OK keyORScroll down to select “external calls only?” or “internalcalls only?”.4. Enter the destination number (inserting “0” beforeexternal number).The display will show “Save entry?”.5. Press the OK key.TO CANCEL A DIVERSION (#1):1. Scroll down to “Forwarding Off?”.2. Press OK key.TO DIAL SPEED DIAL (*7):1. Dial *7.2. Dial appropriate speed dial code.TO PROGRAMME A FEATURE KEY:1. Dial *912. Press the feature key to be programmedThe screen will display “Change feature?”3. Press OK key to confirmThe screen will display “Repdial key?”4. Press OK key to confirm5. Enter the extension number6. Press OK key to save7. Press Speaker key to endTO ACCEPT A WAITING CALL (USING CALL KEYS):If you have call keys programmed, during a call, a flashing lightadjacent to your call key will indicate a second incoming call.1. Press the feature key adjacent to the flashing lightYour first call will be placed on hold2. Upon conclusion of the second call, replace the receiver.Your handset will ring, prompting you to resume the firstcall3. To toggle between the calls, press the feature key of onecall, which will place the other on holdTO ACCEPT A WAITING CALL (USING OK KEY):If you do not have call keys programmed and receive a secondcall while on an existing call, “Call waiting?” will appear on yourscreen1. Press OK keyYou will be connected to call 2, and call 1 will be placed onhold.2. Follow from step 2 of the previous section.

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