32 33Assistive listening devicesListening in public placesTelecoils pick up electromagnetic energy andconvert it into sound. Your hearing aid’s telecoiloption can help you listen in public placesequipped with telecoil compatible assistivelistening devices such as a loop system.When you see this symbol, it meansthat there is a loop system installed;this loop system is compatible withyour hearing aid. Please contact your hearinghealthcare professional for more information onloop systems.Cause Possible remedyNo soundNot turned on Turn onLow/dead battery Replace batteryPoor battery contact Consult your hearinghealthcare professionalBattery upside down Insert battery plus (+) sideupCustom shells/domesblocked with ear waxClean custom shells/domes. See “Cleaningyour hearing aids.” Consultyour hearing healthcareprofessionalPlugged microphoneshieldConsult your hearinghealthcare professionalTroubleshooting guide