7Instructions for use turboMAX pro 7Care and maintenanceClean the outer casing of your boiler with a damp clothand a little soap. Do not use abrasive or solvent cleaningagents that may damage the case or the plastic fittings.The appliance should be serviced at least once per year.To ensure regular servicing, it is strongly recommendedthat arrangements are made with your service agent orVaillant Ltd. For further details please contact VaillantService Solutions: 0870 6060777.Frost protectionYour boiler is equipped with a frost protection function:If the heating water temperature drops below 5 °C whenthe main switch is ON, then the boiler goes intooperation and heats the boiler circuit to approx. 30 °C.It cannot be guaranteed that water will circulatethroughout the entire heating system.If the boiler is not operated for several hours duringvery cold weather there is therefore the possibility ofthe system freezing. Please ensure that if you areabsent during a period of frost the central heatingremains in operation and all rooms are kept abovefreezing point.It must be remembered, however, that the boiler will beautomatically switched off by the built in monitoringdevices if certain faults occur, e.g. interruption in the gasor electricity supply or faults in the flue gas system. Toovercome this possibility you can drain both the centralheating system and boiler.Frost protection and monitoring devices canonly function when the main switch of the unitis set to the „I“ position and the boiler isconnected to the electrical supply.TroubleshootingIn the unlikely event that a problem occurs with theoperation of the turboMAX pro combination boiler, thefollowing points should be checked:1. Boiler fails to operate• Is the gas supply turned on? (see page 4)• Is the water supply turned on? (see page 4)• Is there enough water in the heating system?• Is the electrical supply switched on?• Is the main ON/OFF control in the „On” position?(switch position „I“)• Is the burner lock out indicator light illuminated? (seepage 6)2. Hot water operates but no central heating• Is the heating turned ON? (see page 6).• Are all external heating controls ON?If your boiler still does not operate then please consultyour installer or Vaillant Service Solutions:0870 6060 777.