TroubleshootingOperating instructions ecoTEC plus 0020116701_00 2377.2 Detecting and rectifying malfunctionsIf problems occur whilst operating your boiler, you cancarry out the following self-checks:Problem Possible cause SolutionNo hot water, heating stayscold;Boiler does not startBuilding gas isolator cock closed > Open building gas isolator cock (¬ Sec-tion 5.1.1)Building power supply switched off > Switch on building power supplyOn/off switch on boiler switched off > Switch on the on/off switch on theboiler(¬ Section 5.1.2)The heating flow temperature is set too low or in the"Heating off" position (¬ Section 5.6.2) and/or thehot water temperature is too low> Set the heating flow temperature to thedesired temperature (¬ Section 5.2) and/orset the hot water temperature to the desiredtemperature (¬ Section 5.3.1 and 5.4)Filling pressure of the heating system too low > Top up the heating system with water(¬ Section 5.1.4)Air in the heating system> Purge the radiators.> If the problem occurs again:Contact your heating engineerIgnition malfunction> Press the reset button> If the problem occurs again:Contact your competent person (¬ Sec-tion 7.4)DHW mode without any prob-lems;Heating does not start:No heating demand via the controller> Check the timer programme on the control-ler and correct it if necessary.> Check the room temperature and, ifrequired, correct the target room tempera-ture(¬ Section 5.5; ¬ Controller operatinginstructions).7.1 Detecting and rectifying malfunctions> If, after checking the points mentioned in Tab. 7.1, yourboiler still shows signs of a fault, contact your approvedcompetent person to troubleshoot the problem.7.3 Rectifying a water shortage0,7bar7.2 Display of the filling pressure for the heating system is toolowIf the filling pressure for the heating system falls below0.08 MPa (0.8 bar), the right-hand bar display and the cur-rent filling pressure flash in the display.