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Valkee Oy Rev 1.1 1CONTENTSINSTALLATION GUIDE FOR MY VALKEE SOFTWARE............................................................................................................ 2APPLE MAC REQUIREMENTS .......................................................................................................................................... 2MICROSOFT WINDOWS REQUIREMENTS ....................................................................................................................... 2INSTALLATION ON APPLE MAC COMPUTER ................................................................................................................... 3INSTALLATION ON WINDOWS VISTA AND WINDOWS 7 COMPUTERS ......................................................................... 12INSTALLATION ON WINDOWS XP COMPUTER .............................................................................................................. 20TROUBLESHOOTING ON WINDOWS COMPUTERS........................................................................................................ 30THINGS TO TRY IF INSTALLATION FAILS .................................................................................................................... 30CONTACTING VALKEE FOR SUPPORT ........................................................................................................................ 30CHECKING BROWSER PLUGIN INSTALLATION (WINDOWS XP, VISTA, 7 AND 8)....................................................... 31CHECKING DEVICE DRIVER INSTALLATION ................................................................................................................ 36UNINSTALLING BROWSER PLUGIN (WINDOWS XP) .................................................................................................. 39UNINSTALLING DEVICE DRIVER (WINDOWS XP) ....................................................................................................... 40INSTALLING BROWSER PLUGIN MANUALLY (WINDOWS XP, VISTA, 7, 8)................................................................. 43INSTALLING DEVICE DRIVER MANUALLY (WINDOWS XP) ......................................................................................... 44DEVICE DRIVER INSTALLATION PROBLEM, MISSING ROOT CERTIFICATE (WINDOWS XP) ....................................... 45
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