Vauxhall TIGRA Owner's Manual

Also see for 2009 Tigra: Owner's manual Quick reference guide

Contents

Vauxhall TIGRA Owner's Manual Manual pdf 179 page image

175Servic e, Mainten anceService, Maintenance In our experience the most common causeof all complaints is the result ofmisunderstanding or lack ofcommunication betw een the customer a ndthe Vauxhall Authorised Repairer.We sincerely hope y ou will never havecause to complain ab out y our vehicle.However, if things do go wrong, the bestcourse of action for y ou to ta ke is tocontact your Vaux hall AuthorisedRepairer’s Serv ice Reception S taff andexp la in the difficulty you are having. Weare confident they will d o their utmost toresolv e the problem to your completesatisfaction.Sometim es, howev er, despite the best ofintentions of all concerned,misunderstandings can occur. If y ourprob lem has not been resolved to y oursatisfaction, please make an appointmentto discuss the matter with the M ana ger ofthe department c oncerned.The majority of areas of concern can bequic kly resolved in this way.Should you wish to pursue the matterfurther, the Principal of the VauxhallAuthorised Repairer should be madeaware of your concern. It is ad visab le incases such as this to write to him to confirmyour problem and the solutions that havebeen offered.You can be assured the AuthorisedRepairer’s Principal w ill only be too anxiousto fully inv estigate y our prob lems andcorrect any errors m ade. After a ll, he has alarge investment in his business a nd isproud of his reputation andprofessionalism and fully realises thatsatisfied customers are his key to success.In the unlikely event that you are still nothappy with the answer your Vaux hallAuthorised Repa irer has given, or theaction he proposes to c orrect the problem ,y ou m ay contact the Custom er C areDepartment 1 ) where a team of C ustomerC are C onsultants will spare no effort toensure y our complete satisfaction.Vauxhall Motor s Ltd.C ustomer Care,Griffin House,O sborne Road,LUTON ,Beds. , LU1 3Y TTelephone: 0845 090 2044They w ill review all the facts involved. Thenif it is felt some further action can be tak en,the Vauxhall Authorised Repairer will b eadv ised accordingly. In any case, y ourcontact will b e ac knowledged confirm ingVauxhall Motors’ position in the m atter.If y ou are not satisfied with the outcome,y ou ca n if you wish, seek advice from anindependent third p arty suc h as:Autom obile Association (A. A. )Fanum House,BASI NGSTO KE,Hants., R G21 2EAInspection system .... ..... .... ..... .... .... ..... . 177Genuine Vauxhall Parts andAccessories ... ..... .... ..... .... ..... .... .... ..... . 178A note on safety .. .... ..... .... ..... .... .... ..... . 178Checking and topping up fluids ... ..... . 179Engine oil . .... .... ..... .... ..... .... ..... .... .... ..... . 179Diesel fuel filter .... .... ..... .... ..... .... .... ..... . 181Coolant .... .... .... ..... .... ..... .... ..... .... .... ..... . 181Brake fluid ... .... ..... .... ..... .... ..... .... .... ..... . 183Wind screen wiper .... ..... .... ..... .... .... ..... . 184Wind screen wash system . ..... .... .... ..... . 185Battery ..... .... .... ..... .... ..... .... ..... .... .... ..... . 186Protecting electronic components .... . 186Vehicle decomm issioning. ..... .... .... ..... . 187Vehicle recommissioning.. ..... .... .... ..... . 1871) Ca lls may b e mon itored a nd record ed fortraining purpo ses.