528 Maintenance and fault rectificationVEGAPULS 66 • 4 … 20 mA/HART - two-wire28438-EN-170927Error Cause RectificationE013 no measured value available Sensor in boot phaseSensor does not find an echo, e.g. due to faulty installationor wrong parameter adjustmentE017 Adjustment span too small Carry out a fresh adjustment and increase the distance be-tween min. and max. adjustmentE036 no operable sensor software Carry out a software update or send instrument for repairE041, E042, E043 Hardware error, electronicsdefectiveExchange the instrument or send it in for repairDepending on the reason for the fault and the measures taken, thesteps described in chapter "Set up" may have to be carried out again.8.3 Exchanging the electronics moduleIf the electronics module is defective, it can be replaced by the user.In Ex applications, only instruments and electronics modules with ap-propriate Ex approval may be used.If there is no electronics module available on site, one can be orderedfrom the VEGA agency serving you.The new electronics module must be loaded with the settings of thesensor. These are the options:• At the factory by VEGA• Or on site by the userIn both cases, the sensor serial number is necessary. The serial num-bers are stated on the type label of the instrument, inside the housingor on the delivery note.Information:When loading on site, the order data must first be downloaded fromthe Internet (see operating instructions manual "Electronics module").The electronics modules are adapted to the respective sensor anddistinguish also in the signal output or power supply.8.4 Software updateThe following components are required to update the instrumentsoftware:• Instrument• Voltage supply• Interface adapter VEGACONNECT• PC with PACTware• Current instrument software as fileError messages via thedisplay and adjustmentmoduleReaction after fault recti-ficationSensor serial numberAssignment