317 Diagnosis, asset management and serviceVEGAPULS WL 61 • Profibus PA38062-EN-140801Fault description Error pattern Cause Rectification13. Measured valuejumps sporadically to-wards 100 % duringemptyingLeveltime0– Varying condensation or con-tamination on the antenna– Carry out false signal suppres-sion or increase false signalsuppression in the close rangeby editing– With bulk solids, use radar sen-sor with purging air connectionDepending on the reason for the fault and the measures taken, thesteps described in chapter "Setup" must be carried out again or mustbe checked for plausibility and completeness.Should these measures not be successful, please call in urgent casesthe VEGA service hotline under the phone no. +49 1805 858550.The hotline is also available outside normal working hours, sevendays a week around the clock.Since we offer this service worldwide, the support is provided inEnglish. The service itself is free of charge, the only costs involved arethe normal call charges.7.5 How to proceed if a repair is neededYou can find a repair form as well as detailed information on how toproceed at www.vega.com/downloads and "Forms and certificates".By doing this you help us carry out the repair quickly and without hav-ing to call back for needed information.If a repair is necessary, please proceed as follows:• Print and fill out one form per instrument• Clean the instrument and pack it damage-proof• Attach the completed form and, if need be, also a safety datasheet outside on the packaging• Please contact the agency serving you to get the address forthe return shipment. You can find the agency on our home pagewww.vega.com.Reaction after fault recti-fication24 hour service hotline