Wacom INTUOS - FOR WINDOWS User Manual

Also see for GD-0405-U: User manual

Contents

Wacom INTUOS - FOR WINDOWS User Manual Manual pdf 130 page image

HAVING TROUBLE?Page 130ContentsIndexCONTACTING TECHNICAL SUPPORTIf you have a problem with your Wacom tablet, first check Installation and Having Trouble? to be sure thetablet is installed correctly. If you cannot find the answer in this manual, you may find updated informationabout your problem in the Readme file located on the Intuos CD-ROM. For information on accessingWacom’s 24-hour automated online support and for a directory of Wacom Technical Support numbers, seeWho to Call for your region.LINKING TO THE WEB PAGEAnswers to frequently asked questions and troubleshooting tips can be found on the appropriate web sitefor your area in Who to Call.PRE-CONTACT CHECKLISTYou might want to print a copy of this page for reference. When you call, you should be at your computerwith the following information available:This manual.Tablet serial and model number. (Look on the bottom of the tablet.)Driver version number. (See the Intuos CD-ROM or Wacom control panel Diagnostics dialog box.)The make and model of your computer, and operating system version.A list of peripheral devices attached to your computer.The exact wording of any error message that appeared on your screen.What happened and what you were doing when the problem occurred.How you tried to solve the problem.