Administration Guide 5WatchGuard Users ForumAdvanced FAQsThe Advanced FAQs (frequently asked questions) give you important information aboutconfiguration options and operation of systems or products. They add to the information youcan find in this User Guide and in the Online Help system.Fireware® “How To”’sThe Fireware How To documentation helps you to quickly find procedures for configurationtasks specific to Fireware appliance software.Known IssuesThis Known Issues tool monitors WatchGuard product problems and software updates.WatchGuard Users ForumThe WatchGuard Technical Support team operates a web site where customers can help eachother with WatchGuard products. Technical Support monitors this forum to make sure you getaccurate information.Online TrainingBrowse to the online training section to learn more about network security and WatchGuardproducts. You can read training materials and get a certification in WatchGuard products. Thetraining includes links to a wide range of documents and web sites about network security. Thetraining is divided into parts, which lets you use only the materials you feel necessary. To learnmore about online training, browse to:www.watchguard.com/training/courses_online.aspLearn AboutLearn About is a list of all resources available for a specified product or feature. It is a site mapfor the feature.Product DocumentationThe WatchGuard web site has a copy of each product user guide, including user guides forsoftware versions that are no longer supported. The user guides are in .pdf format.General Firebox X Edge and Firebox SOHO ResourcesThis section of the web site shows basic information and links for Firebox X Edge and FireboxSOHO customers. It can help you to install and use the Firebox X Edge and SOHO hardware.To get access to the LiveSecurity Service Self Help Tools:1 Start your web browser. In the address bar, type:http://www.watchguard.com/support2 Click Self Help Tools.You must log in.3 Click your selection.WatchGuard Users ForumThe WatchGuard® Users Forum is an online group. It lets users of WatchGuard products interchangeproduct information about:• Configuration• Connecting WatchGuard products and those of other companies• Network policies