15ENGLISHTROUBLESHOOTING GUIDEPROBLEMTipsLeakage between the tip and the tip rotator.Water FlosserReservoir leaks.Inadequate pressure/No fluid flow.Unit does not charge.Unit doesn’t start.CAUSE1) Tip not fully engaged.1) Liquid was left in reservoir.2) Power Handle not correctly engagedwith reservoir.3) Water inlet is open.1) Unit is upside down.2) Insufficient liquid in reservoir.3) Reservoir connection clogged.4) Tip is clogged with debris5) Pressure setting on low.1) Mains power socket is not live.2) Switch is in ON position during charging.1) Battery not charged.CORRECTIVE ACTION1) Remove tip and reinstall.1) Always empty the reservoir after use.2) Remove reservoir then reinstall as perinstructions.3) Close water inlet.1) Tip must be higher than reservoir for correctwater flow.2) Fill with liquid.3) Fill reservoir with warm tap water and onecap of vinegar. Run until empty.Rinse with full reservoir of tap water.4) Flush tip under faucet or replace tip.5) Adjust pressure setting to high.1) Turn ON the mains power socket; try analternative mains power socket.2) Turn unit switch to OFF position for charging.1) Be sure the power socket is functioning;test with another appliance. See “Care ofyour Waterpik ® Water Flosser” for details onhow to charge the battery. Be sure chargerpins are clean and unobstructed.Still have questions? Go to www.waterpik.com.If none of these corrective actions are successful, call the Water Pik, Inc. Customer Service. Toll-Free Number: 1-800-525-2774 (U.S.A.) 1-888-226-3042 (Canada).