XBOX MN-740 User Manual
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Contents
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troubleshootingNeed Help?This chapter provides solutions to the most common problems that you mighthave with your Microsoft® Broadband Networking Xbox® Wireless Adapter. Ifthe problem you are experiencing is not covered in this chapter, you can findmore troubleshooting information on the Microsoft Hardware Web site atwww.microsoft.com/hardware. Some problems can be solved by downloadingthe latest version of the adapter fi rmware, available at www.microsoft.com/broadbandnetworking.Note For help with a game that supports System Link play, see the game’s Website or documentation. For help with Xbox Live™, see the Xbox Live Web site atwww.xbox.com/LIVE/Support.htm.Nothing happens when I insert the Xbox Wireless AdapterSetup disc in the disc tray.O Verify that your disc tray is functioning correctly. Try inserting anotherXbox disc.If the other disc works correctly, contact Microsoft Technical Support formore information.My Xbox console doesn’t recognize the wireless adapter.O Check the Power light on the adapter. Make sure that the Power light isgreen. If it isn’t, check the power supply connection. Unplug the power supply,and then plug it in again.O Check the Ethernet connection. Make sure that the Xbox light on the wirelessadapter is green. Try disconnecting the adapter cable and connecting it again.Setup does not detect my wireless network.O Check for range issues. You might be out of range of your wireless network.Place your Xbox console in the same room as your wireless router or secondXbox console, and try again.O Make sure that your router is broadcasting a wireless network name (SSID).The wireless router’s broadcast of the SSID might be disabled. See your routerdocumentation for information about enabling the broadcast of the SSID.3 |
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