Maintenance and support services7-2 Guide to Performing Routine Maintenance1-800-327-9753 (U.S. only), between the hours of 6:00 a.m. and4:00 p.m., Pacific time.XDSS representatives will explain the services available, answeryour questions, and take orders for documentation.You can also order on the web:www.xdss.comXerox Font CenterThe Xerox Font Center (or your local Xerox operating company)can send you samples and catalogs of the fonts available foryour printer.To receive font samples, obtain price information, obtaintechnical support, or order licensed or custom fonts, call:1-800-445-FONT (3668) between 6:00 a.m. and 5:00 p.m.,Pacific time.You can get font information on the web at:www.font.netOperator trainingOperator training is conducted at your location shortly after yourprinter is installed. Training takes approximately two to fourhours, depending on the system configuration. It includes hands-on practice running basic jobs, performing routine maintenance,and solving problems. Determine the number of operators youwant to attend the initial training, schedule training dates andtimes through your Xerox sales representative.Additional training classes, such as Advanced Customer Training(ACT) for operators, teach advanced service and maintenanceskills. A variety of classes and workshops are available throughXerox Customer Education.