Page 1 of 3ResourcesCentreWare ® Internet Services (IS)Printer management tool that helps System Administrators:• Configure and manage multi-vendor printers.• Provide remote diagnostics and troubleshooting for printer problems.• Monitor printer and consumable status.• Hotlink to software updates and Technical Support.CentreWare IS uses TCP/IP to communicate directly with the printer's embedded web server and runs on anycomputer with a web browser.To launch CentreWare IS, enter your printer's IP address in a web browser (xxx.xxx.xxx.xxx). The IP address islisted on your front panel. To view the IP Address on the front panel, highlight Printer Identification and press OK.For detailed information on CentreWare IS software, refer to its online help.PhaserSMART TM (English Only)Automated printer diagnostics and troubleshooting through the web and your web browser.Launch CentreWare IS: From a web browser, enter your printer's IP address. Select Support. Select theTechnical Support link to access PhaserSMART.For Windows: From your Phaser printer driver properties, select the Troubleshooting tab. Select thePhaserSMART Technical Support web link.infoSMART TM (English Only)This is the same troubleshooting knowledge base used by Xerox Customer Support. Provides solutions forprinter issues, such as error codes, print quality, media jams, software installation, networking, and more.www.xerox.com/officeprinting/infoSMARTInteractive Documentation CD-ROMDetailed printer information in the form of topics, instructions, and videos. Information includes printer setup,networking, loading trays/paper, driver and printer features, troubleshooting, and support.Front panelThe front panel offers a suite of tools along with information pages to help solve print-quality, paper feed,supplies, and printer administration problems.PHASER TM4400 LASER PRINTERHelp Guide