Xerox Color 800i System Administration Manual

Also see for Color 800: System administration guide User guide

Contents

Technical Key Operator (TKO)The Technical Key Operator (TKO) is a person who is certified by Xerox to carry out andperform certain maintenance activities that are normally performed by a customerservice engineer (CSE). In order to become a TKO for your machine, you must completethe mandatory Xerox Productivity Plus (XPP) program.As stated previously, Xerox Productivity Plus (XPP) is a mandatory, customerself-maintenance program that is available with your machine. Through the XPP program,Xerox provides qualified customers with the supplies, documentation, support, and theTechnical Key Operator (TKO) training required to perform simple diagnostics, routinemaintenance tasks, and some repairs which formerly were completed by a Xerox customerservice person.Upon successful completion of the XPP training, your trained person (TKO), receives amini-service manual and tool kit and is certified by a Xerox Service Trainer that he orshe can complete the specific program/machine tasks.Using XPP, you can maintain better control of resources and job scheduling by planningand scheduling basic maintenance at convenient times, rather than waiting for a Xeroxcustomer service person. XPP is a productivity initiative for which the training can be atyour location or an agreed upon Xerox location.Xerox Productivity Plus enhances your Xerox full-service maintenance agreement byproviding better information to your Xerox Service Representative before making aservice call. Xerox continues to monitor the progress of the TKO to ensure that themachine is performing at optimum levels.NoteFor more information on this program and/or for training information, contact the XeroxCustomer Support Center or go to www.xerox.com.Backing up/transferring the stock libraryAny stock that you have created/copied and stored in the Stock Library can be backedup and/or transferred to another machine’s PC User Interface (UI) by using an externalUSB flash drive.NoteA USB flash drive is required to copy (backup) and/or transfer files from one machine’sPC UI to another machine’s PC UI.1. Insert the USB flash drive into a USB port on the machine’s PC.2. On the machine’s PC UI, open My Computer.1-3Xerox® Color 800i/1000i Presses Xerox® Color 800/1000 PressesSystem Administration GuideAdministrator overview