62Packing the printer for return to a ServiceCenterShould you need to return the printer for servicing, followthe packing instructions in this section or follow theprocess as instructed by the Xerox Customer SupportCenter.Note: Do not ship the power cord, printer cable, printerdriver disks, user guide, or print head and ink cartridgesunless instructed to do so.1. Remove the print cartridge.2. Close the printer cover and remove the paper outputshelf and the paper input shelf.3. Disconnect the power cord and the printer cable.4. If you have the original box, use the original packingmaterial and go to step 10. If you do not have theoriginal box, continue with step 5.5. Completely wrap the printer in two layers of bubblewrap (minimum thickness of 12.3 mm or 5”) and tapethe bubble wrap to keep it in place.6. Select a corrugated box large enough to allow at least50.8 mm (2”) between the bubble-wrapped printerand the walls of the box. Make sure the strength ofthe box is at least 275-lb. test.7. Fill the bottom of the box with 75 to 100 mm (2” to3”) of loose fill.8. Place the bubble-wrapped printer in the center of thebox.
