WarningThe following servicing instructions are foruse by qualified service personnel only. Toavoid personal injury, do not perform anyservicing other than that contained in theoperating instructions, unless you are qualifiedto do so.First Printing: June 2002071-0861-00PHASERô 4400LASER PRINTERService Manual

service manual

service terms

symbols marked on the product

power source

general guidelines

servicing electrical components

regulatory specifications

safety standards

Xerox PHASER 4400 Service Manual

laser printer

Phaser 4 400

Web Links

Xerox Supplies and Options

Paper and media

Printer options

sheet stacker

Printer Warranty

Consumables warranty

User Safety Summary

Laser safety

Symbols that may be marked on your product

Printer Specifications (English Only)

Performance specifications

Resident fonts

Regulatory Information (English Only)

Declaration of conformity

Material Safety Data Sheet (English Only)

Index

Sheet Feeder

Sheet Stacker

Envelope Feeder

Duplex Unit

Internal Hard Drive

B to 4400N Upgrade

Adding Memory

Adding Flash DIMM

Connection Setup

usb connection

installing the printer driver

Moving

FRU Disassembly

Section Contents

resident fonts

printer memory configuration

Parts of the Printer

internal components

front panel configuration

image processor board

Machine Orientation

Menu Map

physical specifications

custom paper sizes

functional specifications

electrical specifications

Error Messages and Codes

Troubleshooting Procedures

service technician cautionary statements

voltage measurements

using fault history

Service Diagnostics

service diagnostics menu map

using the front panel with service diagnostics

engine test print

Printer Error Messages

jam errors

Image Processor POST Error Codes

jam at tray [#]. open tray [#] and front cover

front cover

jam at mpt; open front cover to clear

jam at front; open front cover to clear

jam at exit; open rear cover to clear

jam at stacker; open both rear covers to clear

jam at front/rear; open front/rear cover to clear

paper size jam; check size and open rear cover to clear. (pse)

Printer Specifications

install or reseat print cartridge

replace print cartridge

toner is low

maintenance kit is near end of life

stacker failure

standard output tray is full. unload paper

tray [#] paper is low

tray 2 (or tray 3) paper is low

no paper in tray

main motor failure

laser unit failure

fuser failure

engine logic board nvram failure

tray 2 or 3 failure

fault reporting devices

Image-Quality Checkout Procedures

toner sensor failure

inoperative printer

erratic printer operation

power supply

main motor assembly

laser assembly

fuser assembly

registration sensor

registration clutch

tray 1 feed clutch

image processor isolation

electrical noise

exit sensor

exit motor

other print defects

initial actions

blank prints

black prints

vertical deletions

horizontal deletions

vertical streaks

horizontal streaks

unfused image

damaged print

spot deletions

repeating defects

residual image

uneven density

skewed image

Service Test Prints

test print

Adjustments

fuser temperature

Resetting NVRAM

Service Preventive Maintenance Procedure

List of Procedures

Configurations

Printer Memory Configuration

Internal Components

Front Panel Configuration

Image Processor Board

Physical Specifications

Functional Specifications

Electrical Specifications

Supported Papers

paper tips

ordering supplies

Trays

Loading paper in Tray 1, 2, or 3

Loading paper in the Multi-Purpose Tray

Loading envelopes in the envelope feeder

Loading custom size paper

Loading custom size paper in the Multi-Purpose Tray

Specialty Printing

Printing 2-sided pages automatically using Trays 1, 2, or 3

Manual 2-sided printing

Manual 2-sided printing using the Multi-Purpose Tray

Transparencies

Printing transparencies from the Multi-Purpose Tray

Envelopes

Printing envelopes from the envelope feeder

Printing envelopes from the Tray 1, 2, or 3

Printing envelopes from the Multi-Purpose Tray

Labels

Printing labels from the Multi-Purpose Tray

Output Trays

Offsetting output

troubleshooting

Resources

Error messages

help guide

paper jams

replacing consumables

Diagnosing Print-Quality Problems

Paper Jams

Preventing jams

Paper size jam

jam at the tray

Jam at the Multi-Purpose Tray

Jam at the front

Jam at the stacker

Jam at the envelope feeder

Regular Printer Maintenance

Maintenance Kit

Print Cartridge

Repacking Instructions

performance specifications

Introducing the Xerox Phaser 4400 Network Laser Printer

Product Overview

evaluate ease of use

Value

By the Numbers

Configuration Summary

Upgrades / Options / Supplies

Media Supported

Specifications

Information Sources

front panel controls

printable pages

chargement du papier

paper tray

warranty information

general information

cleaning and maintenance

wiring data

section contents

service test prints


Contents service manual service terms symbols marked on the product power source general guidelines servicing electrical components regulatory specifications safety standards	WarningThe following servicing instructions are foruse by qualified service personnel only. Toavoid personal injury, do not perform anyservicing other than that contained in theoperating instructions, unless you are qualifiedto do so.First Printing: June 2002071-0861-00PHASERô 4400LASER PRINTERService Manual Next / 12