Xerox Phaser 7300 Support Manual

Also see for 7300DT - Phaser Color Laser Printer: Brochure & specs Setup guide

Contents

Xerox Phaser 7300 Support Manual Manual pdf 14 page image

PhaserÆ 7300 Color PrinterCopyright © 2002 Xerox Corporation. All Rights Reserved. 11Printer WarrantyXerox warrants that the Phaser 7300 Color Printer will be free from defects in materials andworkmanship for a period of one (1) year from the date of shipment or 1,000,000 prints, whichevercomes first. If the product proves defective during the warranty period, Xerox, at its option, will: repair the product by means of telephone support or on-site service at no charge for parts or labor, replace the product with a comparable product, replace the product with a remanufactured unit, or refund the amount paid for the product, less a reasonable allowance for usage, upon its return.Xerox recommends the Customer first utilize support materials shipped with the product, productdiagnostics information contained on the Web, and email support. If unsuccessful, to obtain serviceunder this warranty the Customer must notify Xerox Telephone Support or its authorized servicerepresentative of the defect before the expiration of the warranty period. Customers will provideappropriate assistance to Telephone Support personnel to resolve issues.If telephone support is unsuccessful, Xerox or its authorized service representative will providewarranty repair at Customer's site without charge as provided below. Service is available within the customary on-site service area in the United States, Canada, and theEuropean Economic Area for products purchased in the United States, Canada, and the EEA. Outside the US, Canada, & EEA, service is available within the customary on-site service area inthe country of purchaseXerox reserves the right to charge for on-site service in exceptional cases.A description of the customary on-site service area may be obtained from the local Xerox CustomerSupport Center or authorized Xerox distributor. On-site service is at Xerox or its authorized servicerepresentativeís sole discretion and is considered an option of last resort.If the Customerís product contains features that enable Xerox or its authorized service representative todiagnose and repair problems with the product remotely, Xerox may request that the Customer allowsuch remote access to the product.In the maintenance of the product, Xerox may use new or equivalent to new parts or assemblies forequal or improved quality. All defective parts and assemblies become the property of Xerox. Xerox, atits option, may request the return of these parts.Consumables WarrantyXerox warrants that toner cartridges will be free from defects in materials and workmanship until theoriginal Xerox toner has been depleted. All other Customer Replaceable Consumables (CRCs) will becovered for a period of ninety (90) days (six (6) months where longer periods are required by law) fromthe date of installation, but not more than one (1) year from date of shipment. Under this warranty, theCustomer must notify Xerox or its authorized service representative of the defect before the expirationof the warranty period. XEROX MAY REQUIRE THAT THE DEFECTIVE CRC BE RETURNEDTO A DESIGNATED XEROX DEPOT OR THE XEROX REPRESENTATIVE FROM WHICH THECRC WAS ORIGINALLY PURCHASED. Claims will be handled according to the current Xeroxprocedure.