WorkCentre 5225 / 5230 Evaluator Guide 11Evaluate ReliabilityOffice productivity relies on tools that reliably perform their jobs day in and day out. Consider how often users need to interveneto replace paper or other consumables or to clear jams. How easy is such an intervention, and what is the typical amount of devicedowntime? If outside assistance is required, how easy is it to arrange, and what’s the typical response time?Day-to-Day ReliabilityThe WorkCentre 5225 / 5230 MFPs are designed to provide maximum system reli-ability and uptime. Simple paper paths and a minimum of moving parts help optimizeday-to-day reliability and contribute to a monthly duty cycle of up to 75,000 pages forthe WorkCentre 5225 and up to 100,000 for the WorkCentre 5230. Rare paper jamsor misfeeds can be cleared through access doors on the front of the machine — userscan proactively resolve most issues, reducing calls to the IT help desk. Xerox SMart Kit™technology also helps minimize downtime by predicting when critical parts might fail andproactively prompting administrators to order a replacement unit. SMart Kit replaceableunits are as simple and easy to replace as toner cartridges. Further, if a WorkCentre 5225/ 5230 does experience an interruption in service, CentreWare alerts can be configured toinform IT staff.How the WorkCentre 5225 / 5230 MFPs exceed the reliability requirementXerox SMart Kit™ consumables proactivelyprompt administrators to order replacementsto avoid downtime, and are as easy to replaceas toner cartridges.