Support and Additional Information SourcesUnrivaled Serviceand SupportBehind every Xerox product is a large net-work of customer support that’s unrivaledin the industry and available when youneed it. Xerox service professionals useleading-edge technologies to keep you upand running. They’re even linked to theengineers who designed your product, soyou can be confident when you chooseXerox. And genuine Xerox supplies arealways readily available.Total SatisfactionGuaranteedThe exclusive Xerox Total SatisfactionGuarantee, recognized as unique in theindustry, covers every Phaser device thathas been continuously maintained byXerox or its authorized representativesunder a Xerox express warranty or XeroxMaintenance agreement. You decide whenyou’re satisfied.Xerox Office Services SupportAsset Management ServicesAsset Optimization and Tracking —•Process and tools to optimize an enter-prise’s office output infrastructure andreduce hard costsBreak-Fix Management — Single•point of ownership and managementfor break-fix service of all brands ofoffice output devices, regardless ofmanufacturerSupplies Management — Process and•tools to procure, monitor and replen-ish all document-related suppliesproactivelyImaging and Output ManagementServicesOutput Management — Single point•of management of office outputfrom all output devices, regardless ofmanufacturerImage Capture and Workflow —•Cost-efficient solutions for capturing,managing, retrieving and distributinginformation into digital repositoriesSupport ServicesTechnology Procurement and•Deployment — A creative and flexibleend-to-end print/computer productacquisition solution that uses a single-point-of-contact model while loweringthe total cost of acquisitionHelp Desk Services — A broad range of•enterprise services, managed through acentralized single point of contact anddelivered through either an on-site oroff-site modelEnd User Services — Microsoft software•implementation, IT project consulting,and customer educationAccess Managed ServicesStudent and Library Patron Access —•Custom designed and implementedcustomer-managed solutionsAdditional InformationSourcesWorkCentre 5600 Series front panel:The front panel offers tools and infor-•mation pages to help with machinesetup, feature selections, operationalproblems, media feed and supply issues.Customer Documentation:Installation Guide•Quick Use Guide•Software and Documentation CD-ROM•Warranty Booklet•On the Web:Visit www.xerox.com/office for:Product, supplies, and support•informationDownloading drivers•Finding your local reseller•Online documentation•Visit www.xerox.com/office/support for:Support and service information,•including the same troubleshoot-ing Knowledge Base used by XeroxCustomer Support staff to provide thelatest technical information on:Application issues–Errors–Print-quality issues–Troubleshooting–Questions? Comments?Problems?If for any reason you need to contactyour Xerox sales representative, pleasecall 1-ASK-XEROX, or visit us on theweb at www.xerox.com/office.© 2010 Xerox Corporation. All rights reserved. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. XEROX®, WorkCentre®, and CentreWare®, Scan to PC Desktop® and the sphere of connectivity design are trademarks of Xerox Corporation inthe U.S. and/or other countries. All other trademarks are the property of their respective manufacturers. As an ENERGY STAR®‚ partner, Xerox Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency (Does not include the Copier-only configuration ofWorkCentre 5632 and 5638). The ENERGY STAR name and logo are registered U.S. trademarks. The information in this brochure is subject to change without notice. 2/10 610P728550L W56EG-01UMFor 5632 / 5638 / 5645 / 5655network connected versions onlyMultifunction DeviceCCD – 035