Troubleshooting7-20 WorkCentre PE 120/120i7.7 Toner Cartridge ServicingUse only Xerox toner cartridges in the printer. Non-Xerox toner or Third Party toner refills are not guaranteed to work withthis printer and can cause malfunctions, print-quality problems, and jamming to occur.7.7.1 Precautions for Toner CartridgesExcessive exposure to direct light for more than a few minutes can cause damage to the cartridge and degrade print quality.7.7.2 Toner Cartridge LifeIf the printed image is light due low toner life remaining, you can temporarily improve the print quality by redistributing thetoner (shake the toner cartridge); however, you should replace the toner cartridge to solve the problem.7.7.3 Redistributing TonerWhen toner is low, faded or light areas may appear on a printed page. You may be able to temporarily improve the print qualityby redistributing the toner. The following procedures can allow you to finish the current print job before replacing the tonercartridge.1. Grasp the front cover and pull it toward you to open.2. Remove the toner cartridge from the printer.WarningAvoid reaching too far into the printer. The fuser area may be hot.3. Gently shake the toner cartridge from side to side five or six times to redistribute the toner.4. Reinsert the toner cartridge into the printer. Ensure that the toner cartridge snaps into place.5. Close the front cover. Make sure that the cover is securely closed.NoteIf the toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets the tonerin the fabric.
