Yealink CP960 Quick Manual

Also see for One Talk CP960: Auto provisioning guide How to configure Getting started Recovery guide Configuring guide

Contents

Yealink CP960 Quick Manual Manual pdf 3 page image

Quick GuideYealink_CP960_190528_QG Page 3TelNet Worldwide, Inc. • telnetww.com • 1-833-4TELNETTelNet Worldwide, Inc. • telnetww.comYealink CP960Conference PhoneCalling OptionsDialing Phone Numbers or Extensions• Place a call by manually entering a phone number• Press the Dial icon, enter the phone number, and thenpress Send• Press Cancel X to stop a call with dialing or ringing inprogress• Local call – dial the 7-digit local number• Long distance – dial the 10-digit phone number (areacode + local number). Dialing 1 before 10 digit number isoptional• International – dial 011 + country code + city code +number• Internal extension – dial the extension or pressDirectory / History, and then press a desired entry. Pressthe phone number or extension to place call. If multiplenumbers are available for the contact, press the desirednumber to place the call.Answer Calls• To answer a call, press Answer• To end the call, press End CallHold Calls• Place a call on hold by pressing More, then Hold• Press Resume to pickup the held callConference CallingTo Conduct a Conference Call1. Place call to or receive call from the first party2. Press Invite near top center of screen(shows a plus “+” sign)3. Dial the number or extension and then press + Invite4. Repeat steps #2 and #3 to add additional callers5. Note: If outgoing call to other party is not answered(i.e., possibly going to voice mail, etc.), press thecall circle in progress and then press Remove. Donot press End call as it will terminate the entireconference call6. Note: If an incoming call is received while on anactive call, just press Join Conf to add the caller orReject to not add the caller7. Note: that the conference phone supports up to5 way calling (conference phone plus four otherparticipants)8. Note: To remove any participant that is on theconference call, press the participant circle and thenpress RemoveMuting a Call• To mute an active call, press the Mute icon . The callis muted and the icon is displayed on the LCD screen.The illuminated physical mute buttons change from greento red• To un-mute a call, press the Mute icon . Thedisappears from the LCD screen. The illuminatedphysical mute buttons change from red to green.• Calls can also be muted by pressing either physicalmute button on the conference phone directly or on theoptional expansion microphone(s)Changing Volume• To change call volume, press or during a call• To change the ringer volume, press or when thephone is idle or ringingTransfer CallsPerform Blind Transfer to an Extension or Other Number1. During an active call, press More, then Transfer anddial the extension/number2. Press Transfer and then press Transfer again3. The call drops off and has been transferredPerform Attended Transfer to an Extension or OtherNumber1. During an active call, press More, then Transfer anddial the extension/number2. Press Transfer and then press Send3. The 3rd party phone begins ringing. Speak to otherparty and announce call4. Press Transfer again to drop out of the call

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