User Guide SIP-T28P IP PhoneviiiLocal Directory ............................................................................................................ 28Blacklist........................................................................................................................ 32Remote Phonebook..................................................................................................... 32Call History Management ............................................................................................. 33System Customizations .................................................................................................. 35Logo Customization .................................................................................................... 35Headset Use ............................................................................................................... 35DSS Keys ..................................................................................................................... 36Account Management ............................................................................................... 41Dial Plan ...................................................................................................................... 43Emergency Number.................................................................................................... 46Live Dialpad ................................................................................................................ 46Hot Line ....................................................................................................................... 47Basic Call Features .............................................................. 49Placing Calls................................................................................................................... 49Answering Calls ............................................................................................................. 51Ending Calls ................................................................................................................... 52Redialing Numbers ........................................................................................................ 53Call Return ...................................................................................................................... 53Call Mute ........................................................................................................................ 53Call Hold/Resume .......................................................................................................... 54Do Not Disturb (DND) .................................................................................................... 55Call Forward................................................................................................................... 55Call Transfer ................................................................................................................... 58Conference..................................................................................................................... 59Local Conference ........................................................................................................ 59Network Conference .................................................................................................. 60Call Park ......................................................................................................................... 61Call Pickup...................................................................................................................... 62Anonymous Call ............................................................................................................. 64Anonymous Call Rejection ............................................................................................. 65Advanced Phone Features .................................................. 67Busy Lamp Field (BLF).................................................................................................... 67BLF List ............................................................................................................................ 68Shared Line .................................................................................................................... 69Call Recording................................................................................................................ 71Hot Desking .................................................................................................................... 73Intercom.......................................................................................................................... 74Outgoing Intercom Calls ............................................................................................ 74Incoming Intercom Calls ............................................................................................. 75Multicast Paging ............................................................................................................ 77