Table of ContentsixBusy Lamp Field (BLF) ....................................................................................................... 95Call Recording .................................................................................................................... 97Hot Desking ........................................................................................................................ 99Intercom ............................................................................................................................ 101Outgoing Intercom Calls .............................................................................................. 101Incoming Intercom Calls .............................................................................................. 101Multicast Paging ............................................................................................................... 103Sending RTP Stream ..................................................................................................... 103Receiving RTP Stream ................................................................................................... 105Music on Hold ................................................................................................................... 106Automatic Call Distribution (ACD).................................................................................. 107Messages .......................................................................................................................... 109Short Message Service (SMS) .................................................................................... 109Voice Mail ...................................................................................................................... 111Message Waiting Indicator (MWI) ............................................................................. 112Troubleshooting .....................................................................117Regulatory Notices ................................................................127Service Agreements ........................................................................................................ 127Limitations of Liability ...................................................................................................... 127Safety Instructions ............................................................................................................ 127Appendix A - Time Zones ......................................................129Index ......................................................................................131