Table of ContentsixBusy Lamp Field (BLF) ..................................................................................................... 125BLF List ............................................................................................................................... 127Call Recording .................................................................................................................. 129Hot Desking ...................................................................................................................... 131Intercom ............................................................................................................................ 133Outgoing Intercom Calls .............................................................................................. 133Incoming Intercom Calls .............................................................................................. 133Using Intercom .............................................................................................................. 135Multicast Paging ............................................................................................................... 136Sending RTP Stream ..................................................................................................... 136Receiving RTP Stream ................................................................................................... 139Using Multicast Paging ................................................................................................. 141Music on Hold ................................................................................................................... 142Automatic Call Distribution (ACD).................................................................................. 143Messages .......................................................................................................................... 145Short Message Service (SMS) .................................................................................... 145Voice Mail ...................................................................................................................... 148Message Waiting Indicator (MWI) ............................................................................. 150Troubleshooting .....................................................................153Regulatory Notices ................................................................163Service Agreements ........................................................................................................ 163Limitations of Liability ...................................................................................................... 163Safety Instructions ............................................................................................................ 163Appendix A - Time Zones ......................................................165Index ......................................................................................167