Troubleshooting231This chapter provides an administrator with general information for troubleshootingsome common problems that he (or she) may encounter while using SIP-T4X IP phones.IP phones can provide feedback in a variety of forms such as log files, packets, statusindicators and so on, which can help an administrator more easily find the systemproblem and fix it.The following are helpful for better understanding and resolving the working status ofthe IP phone. Viewing Log Files Capturing Packets Enabling the Watch Dog Feature Getting Information from Status Indicators Analyzing Configuration FilesThe IP phone can log various events to log files. So if your IP phone encounters someproblems, commonly the log files are used. You can export the log files to a syslogserver or the local system. You can also specify the severity level of the log to bereported to a log file. The default system log level is 3.In the configuration files, you can use the following parameters to configure system logsettings: syslog.server -- Specify the IP address of the syslog server to which the log will beexported. syslog.log_level -- Specify the system log level (Changes to this parameter via webuser interface require a reboot).For more information on the system log setting configuration parameters, refer to LogSettings on page 379.To configure the system log level via web user interface:1. Click on Settings->Configuration.
