2700 Oregon Road • Northwood, OH 43619 | 1645 West Chester Pike • West Chester, PA 19382 • 1.888.808.6111 | www.telesystem.usAdvanced Call HandlingHoldPress the Hold soft key to place an active call on hold.To resume a held call,• When only one is on hold, press the Resume soft key or (blinking) line key.• When there is more than one on hold, use the and buttons to selectthe desired call then press the Resume soft key.Blind Transfer (Unannounced)Blind transfers pass through the caller ID of the originating caller to the third party.• Press the Transfer soft key to place the first call on hold• Input the destination extension or phone number• Press the B Trans soft key to complete the transferTo transfer directly to an extension’s voicemail box, use *90 plus the extension asthe destination number.Announced TransferAnnounced transfers allow you to speak with the third party before completing thetransfer.• Press the Transfer soft key to place the first call on hold• Input the destination extension or phone number. Remain on the linewhile the second call connects.o To complete the transfer after speaking with the third party, hangup or press the Transfer soft key.o To cancel the transfer and go back to the first party, press theCancel or EndCall soft key. Your first call will still be on hold.Conference (Three Way) Call• Press the Conf soft key to place first call on hold• Input the third party’s extension or phone number. Remain on the linewhile the second call connects.o To bridge in the third party after speaking with the third party,hang up or press the Conf soft key.o To cancel the third party, press the Cancel or EndCall soft key.Your first call will still be on hold.While on a conference call, you can do the following:• Hang up or EndCall: this ends the conference call for all parties.• Manage: Press this soft key to remove a person from the conference orMute one person in the conference (called “Far Mute”).• Split: Press this soft key to place both calls on hold on your phoneseparately.ParkPark is a ‘shared’ hold. A parked call can be accessed by all desk phones at the site.To park a call:- Press More- Press Park- Listen to the prompts that will guide you to park a call on your ownextension or someone else’s.- The voice prompts will confirm that your call has been parked . You mayhang up.To Un-Park a call:- Dial *88- Listen to the prompts that will guide you to unpark a call from your ownextension (press #) or someone else’s (extension followed by #).- Call will be retireved and sent to your phone immediately (do not hang up).Please note that when calls are un-parked, the caller ID may not be retained.Additionally, the parked call may remain on your screen of the phone that parked itwith a ‘Retrieve’ soft key until you hang up (if parked on your own extension). Thisallows you to easily get back the parked call.Advanced FeaturesRedialPress the redial button to view the Placed Calls list then use the and toselect the desired call. To place the selected call, either pick up the phone or pressthe Send soft key.VoicemailTo access voicemail, press Message button. Follow the voice prompts tomanage voicemail messages and greetings.If messages are being sent to the phone, the message waiting indicator light willblink to signal a new message has been received.HistoryPress the History soft key to access a log of the most recent calls. Use the arrowbuttons to navigate the lists of all, missed, placed, and received calls.