Yealink Skype for Business HD IP Phones Administrator Guide358Provisioning IssuesWhat is auto provisioning?Auto provisioning refers to the update of Skype for Business phones, including update onconfiguration parameters, local phone book, firmware and so on. You can use auto provisioningon a single phone, but it makes more sense in mass deployment.Resetting IssuesGenerally, some common issues may occur while using the Skype for Business phone. You canreset your phone to factory configurations after you have tried all troubleshooting suggestionsbut do not solve the problem. Resetting the phone to factory configurations clears the flashparameters, removes log files, user data, and cached data, and resets the administratorpassword to admin. All custom settings will be overwritten after resetting.You can reset the Skype for Business phone to default factory configurations. The default factoryconfigurations are the settings that reside on the Skype for Business phone after it has left thefactory. For more information, refer to How to reset the Skype for Business phone to defaultfactory configurations? on page 358.How to reset the Skype for Business phone to default factoryconfigurations?To reset the Skype for Business phone via web user interface:1. Click on Settings->Upgrade.2. Click Reset to Factory Setting in the Reset to Factory Setting field.The web user interface prompts the message “Do you want to reset to factory?”.3. Click OK to confirm the resetting.The Skype for Business phone will be reset to factory sucessfully after startup.Note Reset of your phone may take a few minutes. Do not power off until the Skype for Businessphone starts up successfully.