Yealink W52 Quick Start GuideOpen Transfer(Transfer a call with announcing)1. Answer the call using thegreen button .2. Press the ‘Options’ soft key.3. Select ‘Transfer’.4. Dial the extension you wish totransfer to or select from ‘Directory’.5. Press either the key or thegreen button .6. Wait for colleague to answer.7. Press the ‘Transfer’ soft key to sendthe call to your colleague.8. If your colleague is unavailableyou can bring the call back to yourhandset by pressing the ‘End’soft key.Transferring CallsBlind Transfer(Transfer a call without announcing)1. Answer the call.2. Press the ‘Option’ soft key.3. Select ‘Transfer’.4. Dial the extension number youwish to transfer the call to or selectfrom ‘Directory’.5. Press the ‘Transfer’ soft key.On Hold1. Answer the call.2. Press the ‘Option’ soft key.3. Select ‘Hold’.4. To bring the call back press the‘Resume’ soft key.DND (Do Not Disturb)1. Press the button.2. Using the arrow buttonsscroll to ‘Call Features’ .3. Select ‘Do Not Disturb’.4. Select your user.5. Using the arrow keys scrollleft or right to enable ordisable ‘Do Not Disturb’.6. ‘Do Not Disturb’ enabledwill be indicated by asymbol at the top ofthe screen.*Please note placing your phone on ‘Do Not Disturb’will send all calls that come to you straight to yourvoicemail. If a call comes in to a group that you area part of and everyone in that group is on DND, thiswill send the call to the group voicemail.123Dialling NumbersThere is no need to dial ‘9’ for an outside line if you previously had to.Dial the number (including area code) on the handset thenpress the key or the green button .To end the call, press the red hang up button .