Yealink W52P User Manual

Also see for Telkom W52P: Auto provisioning guide Getting started Recovery guide Deployment guide Quick installation guide

Contents

Yealink W52P User Manual Manual pdf 14 page image

14Call transferBlind transferSemi-attended transferAttended transferSend all calls directlyto voicemailThere are three ways to transfer a call:You may also know this as a ‘cold’ transfer. You tell your caller you’re going to transferthem, then you transfer the call to the other number but you don’t know if there’s a dialtone, let alone if the call is answered.1. Press the Options soft key during a call, and then choose Transfer2. Enter the number you want to transfer the call to3. Press the Transfer soft keyYou leave the caller in the call queue for the new number, so you know there’s a dialtone and that the call should be answered.1. Press the Options soft key during a call, and then choose Transfer2. Enter the number you want to transfer the call to3. Press to dial out4. Press the Transfer soft key when you hear the ring toneYou may also know this as a ‘warm’ transfer. You stay with your caller until the personyou’re transferring them to answers the call. You can then introduce the caller beforedropping off the call.1. Press the Options soft key during a call, and then choose Transfer2. Enter the number you want to transfer the call to3. Press to dial out.4. Press the Transfer soft key after the call is answeredUse Do Not Disturb to send all calls to voicemail.Turn Do Not Disturb on or off1. Enter the main menu2. Select3. Select Do Not Disturb4. Follow the menu5. Press the Save soft key to accept the change or Back to cancel3.11 Call features