www.yorkfitness.com 15If you have a problem with your exercise cycle, before you do anything else please checkthat all the cables have been connected correctly. Loose cables are very common and manyproblems can be solved by making sure the cables are properly connected.The following table details the most common problems and how to fix them. If you still have a problemafter going through the troubleshooting guide please call your local YORK distributor for advice.PROBLEM CAUSE CORRECTIONNO DISPLAYNo power Make sure power cord is plugged inproperlySystem halted Unplug and re-plug the power cord to resetthe systemNO SPEED DISPLAY Wires are damaged or not connected properly Verify all wires are connected properlySpeed sensor is too far from magnet Contact your local YORK distributorPARTIAL DISPLAY The PA board is not connected properlyUnplug and re-plug the power cordVerify all wires are connected properlyDisconnect and re-connect all cablesContact your local YORK distributorNO PULSE SIGNALWires are damaged or not connectedproperly Verify all wires are connected properlyToo much hand movement Dry palmsPalms too wet Grip using moderate pressureHand Pulse Sensor is being gripped too tightly Remove all ringsUser is wearing rings Contact your local YORK distributorERROR CODE: E1 Indicate the console have not receive the body fat figure , Make sure the user have holdonto the handgrip sensor ,Please do hold two hands together during training period.ERROR CODE: E4 Indicate the user’s age, height, weight figure have exceed of the setting range when usersetting their information.ERROR CODE: E5Check the console together with the stage’s 12PIN connect cable, to see if the consoleare bad contact or get loose with the stage’s 12PIN connect cable. Check the Motordistance have exceed of the setting range or not.FOR YOUR OWN SAFETY, DO NOT OPEN PROTECTIVE CASING. IF ERROR PERSIST,PLEASE CONTACT YOUR LOCAL YORK DISTRIBUTOR FOR ADVICE. KEEP THEEQUIPMENT OUT OF USE UNTIL IT IS REPAIRED.If you are having problems with your heart rate reading, please note that some fibres used inclothes eg) polyester, create static electricity that may prevent a reliable heart rate reading. Mobilephones, TV’s, microwaves and other electrical appliances that generate an electromagnetic fieldmay also interfere with heart rate measurement.Troubleshooting