Service and spare partsIn the event of your appliance requiring service, or if you wish to purchase spare parts please contact your local ZanussiService Centre by telephoning:08705 929 929Your telephone call will be automatically routed to the Service Force centre covering your post code area. Theaddresses are listed on the following pages. Before calling out an engineer, please ensure you have read the detailsunder the heading "Something Not Working".When you contact the Service Force Centre you will need to give the following details:1. Your name, address and post code2. Your telephone number3. Clear and concise details of the fault4. The model and serial number (found on the rating plate)5. The purchase dateCustomer Care DepartmentFor general enquiries concerning your Zanussi appliance or for further information on Zanussi products please contactour Customer Care Department by letter or telephone at the address below or visit our website at www.zanussi.co.ukCustomer Care DepartmentZanussi55-77 High StreetSloughBerkshireSL1 1DZTel: 08705 727727 (*)* calls to this number may be recorded for training purposes