Zanussi ZGF 782 Instruction Booklet

Also see for ZGF 782: Instruction booklet Instruction booklet Instruction booklet Instruction booklet Instruction booklet

Contents

8Something Not Working?If the hob is not working correctly, please carry out the following checks before contacting your local ZanussiService Force Centre.SYMPTOMn There is no spark when lighting the gasn The gas ring burns unevenlySOLUTIONu Check that the unit is plugged in and the electricalsupply is switched onu Check that the RCCB has not tripped (if fitted)u Check the mains fuse has not blownu Check the burner cap and crown have beenreplaced correctly, e.g. after cleaning.u Check the main jet is not blocked and the burnercrown is clear of food particles.u Check the burner cap and crown have beenreplaced correctly, e.g. after cleaning.If after all these checks, your hob still does notoperate correctly, contact your local Zanussi ServiceForce Centre.Please note that it will be necessary to provide proofof purchase for any in-guarantee service calls.In-guarantee customers should ensure that theabove checks have been made as the engineer willmake a charge if the fault is not a mechanical orelectrical breakdown.Service and Spare PartsWhen you contact the Service Centre, they will needthe following information:1. Your name, address and post code.2. Your telephone number3. Clear and concise details of the fault4. The model and the serial number (see rating labelon the back of this instruction booklet)5. Date of purchaseIf you require spare parts or an engineer contact yourlocal Service Force Centre by telephoning:0990-929929Your call will be routed to the Service Centrecovering your post code area. For further details,please see the accompanying Customer Care Booklet.CUSTOMER CAREFor general enquiries concerning your Zanussiappliance, contact our Customer Care Department byletter or telephone as follows:Customer Care DepartmentZanussi HouseHambridge RoadNewbury, Berks, RG14 5EPTel: 01635 - 521313