Zanussi ZGL 63 IT User Information

43Our appliances are produced with the greatest of care. However, a defect may stilloccur. Our consumer services department will repair this upon request, either duringor after the guarantee period. The service life of the appliance will not, however, bereduced as a result.This declaration of guarantee terms is based on European Union Direc-tive 99/44/EC and the provisions of the Civil Code. The statutory rights thatthe consumer has under this legislation are not affected by this declarationof guarantee terms.This declaration does not affect the vendor’s statutory warranty to the end user. Theappliance is guaranteed within the context of and in adherence with the following terms:1. In accordance with provisions laid down in paragraphs 2 to 15, we will remedyfree of charge any defect that occurs within 24 months from the date theappliance is delivered to the first end user.These guarantee terms do not apply in the event of use for professional orequivalent purposes.2. Performing the guarantee means that the appliance is returned to the condi-tion it was in before the defect occurred. Defective parts are replaced orrepaired. Parts replaced free of charge become our property.3. So as to avoid more severe damage, the defect must be brought to our atten-tion immediately.4. Applying the guarantee is subject to the consumer providing proof of purchaseshowing the purchase and/or delivery date.5. The guarantee will not apply if damage caused to delicate parts, such as glass(vitreous ceramic), synthetic materials and rubber, is the result of inappropriateuse.6. The guarantee cannot be called on for minor faults that do not affect the valueor the overall reliability of the appliance.7. The statutory warranty does not apply when defects are caused by:− a chemical or electrochemical reaction caused by water,− abnormal environmental conditions in general,− unsuitable operating conditions,− contact with harsh substances.8. The guarantee does not apply to defects due to transport which have occurredoutside of our responsibility. Nor will the guarantee cover those caused byinadequate installation or assembly, lack of maintenance or failure to respectthe assembly instructions or directions for use.9. Defects that result from repairs or measures carried out by people who are notqualified or expert or defects that result from the addition of non-originalaccessories or spare parts are not covered by the guarantee.10. Appliances that are easy to transport may be delivered or sent to the consu-mer services department. Home repairs are only anticipated for bulkyappliances or built-in appliances.11. If the appliances are built-in, built-under, fixed or suspended in such a way thatremoving and replacing them in the place where they are fitted takes more thanDeclaration of guarantee terms