Zanussi ZKF 650 LX Operating Instructions Manual

Also see for ZKF 650 LX: Installation and operating istructions Installation and operation instructions

Contents

41ServiceIn the “What to do if …” section a number of malfunctions are listed that youcan rectify yourself Look there first if a fault occurs.Is it a technical fault?If so, please contact your customer service centre. (You will find addressesand telephone numbers in the section “Customer Service Centres”.)Always prepare in advance for the discussion. This will make diagnosis ofthe problem easier and also make it easier to decide if a customer servicevisit is necessary:Please make a note of the following information as accurately as possible:• What form does the fault take?• Under what circumstances does the fault occur?Prior to the telephone call it is importantthat you make a note of the following ap-pliance code numbers that are given onthe rating plate:• model description,• PNC code (9 digits),• S No code (8 digits).We recommend that you record the codenumbers here so that you always havethem to hand:When do you incur costs even during the warranty period?• if you could have remedied the fault yourself using the fault table (see sec-tion “What to do if …”),• if the customer service technician has to make several journeys becausehe was not provided with all the relevant information before his visit andtherefore, forexample, has to fetch spare parts. These multiple trips canbe avoided if you prepare your phone call as described above.Model: . . . . . . . . . . .PNC: . . . . . . . . . . .S-No: . . . . . . . . . . .