62ServiceIf you wish to purchase spare parts or require an engi-neer, contact your local Service Force Centre by tele-phoning:08705 929929Your telephone call will be automatically routed to theService Centre covering your post code area.When you contact the Service Centre they will needthe following information:1. Your name & address, including post code.2. Your telephone number.3. Clear and concise details of the fault.4. The model, serial and production number.(This information can be found the rating plate). Inorder that you have this information to hand whenyou call, we recommend you write the informationbelow.Product No: .................................................................Serial No: ....................................................................Model No: ...................................................................5. Date of purchase.Please note that it will be necessary to provideproof of purchase for any in guarantee servicecalls.In–guarantee customers should ensure that the chap-ter headed ‘Something not working’ has been read, asthe engineer will make a charge if the fault is not a me-chanical or electrical breakdown.Customer CareFor general enquiries concerning your Zanussi ap-pliance or for further information on Zanussi products,please contact our Customer Care Department by let-ter or telephone as follows:Customer Care DepartmentZanussi55–77 High StreetSloughBerkshire SL1 1DZ08705 727727 (*)* calls to this number may be recorded for training pur-poses.or visit our website at www.zanussi.co.uk