16What to do ...If the hob does not function correctly, please carry outthe following checks, as it may be something you canremedy yourself.... if the cooking zones will not function?Check, whetherD the main fuse has failed.D the appliance is correctly switched on.D the safety cut off has operated.D the control lamps of the control panel are lighting.D the corresponding cooking zone is switched on.D the cooking zones are set for cooking as desired.... if cooking zones cannot be switched on/off?Check, whetherD the control panel is locked.D a period of more than 10 seconds has elapsedbetween pressing the on/off switch and selectinga cooking zone.D the touch controls are entirely or partly covered byliquid or by a wet cloth.... if the whole indicator section for residual heat,except , will fail all of a sudden?Check, whetherD the ON/OFF touch control was accidentallytouched.D the touch controls are entirely or partly covered byliquid or by a wet cloth.D the safety cut off has operated.D there was a power cut for a short while.... if the displays suddenly go out?Check, whetherD the fuse has failed.D there has been a power cut.D the setting operation was correctly made.... if after cooking zone switch--off the display willnot show or for residual heat?Check, whetherD the cooking zone has only been in operation for ashort while, and is therefore not hot enough.... if a cooking zone cannot be switched on?Check, whetherD the child--safety is switched on.... if all displays (inclusive of residual heat indica-tor ) go out during cooking?D The overheating protection of the electronic con-trols has blocked the use of the hob. Once thecooking zone has cooled down it can be operatedagain.... if the display flashes?If the hob has been used at a high setting for along period of time, the overheating protection ofthe electronic control will become active and thefront left cooking zone will become inoperable.This occurs to prevent damage to the electroniccontrols. The front left cooking zone will operateagain once the appliance has cooled down andis no longer in the display. The front right and rearcooking zones can still be operated during thistime.... if the display lights up?Check, whetherD the touch controls are entirely or partly covered orcontaminated by liquid or by a wet cloth.D Clean the ceramic glass surface and wipe it dry.D If after switching the appliance back on, the dis-play still shows . Contact your local ServiceForce Centre.If after carrying out the above checks your appliance isstill faulty, disconnect from the mains supply and con-tact your local Service Force Centre.In guarantee customers should ensure that theabove checks have been as the engineer will makea charge if the fault is not a mechanical or electricalbreakdown.Please note that proof of purchase is required forany in--guarantee service calls.Service and Spare PartsIf you require an engineer or you wish to purchasespare parts contact your local Service Force Centre bytelephoning:0990--929929Your call will be routed to the Service Centre coveringyour post code area.When you contact the Service Centre you will need togive the following details:1 Your name, address and post code.2 Your telephone number.3 Clear and concise details of the fault.4 The model and serial numer of the appliance(Found on the rating plate).5 The purchase date.In guarantee customer should ensure that the checkslisted in „What to do“ have been made as the engineerwill make a charge if the fault is not a mechanical orelectrical breakdown.