13What to do if …3 In the event of any other fault codes that arise,disconnect the appliance from the electricalsupply for a few seconds (Take out the fusefrom the house’s wiring system). If the faultcode is displayed again, please call your localService Force Centre and report the faultcode.If you are unable to remedy the problem by fol-lowing the above suggestions, please contactyour local Service Force Centre.1 Warning! Repairs to the appliance are only tobe carried out by qualified service engineers.Considerable danger to the user may resultfrom improper repairs.3 If the appliance has been wrongly operated,the visit from the service technician or dealermay not take place free of charge, even duringthe warranty period.Problem Possible cause RemedyThe cooking zones are not func-tioning.No cooking zone selected Select cooking zone within 10 sec-onds of switching on (Decimal pointlights up)The cooking zones cannot be se-lected / Appliance does not react tothe control panel inputMore than 10 seconds has passedsince the appliance was switchedonSwitch on the appliance again.Select cooking zone within 10 sec-onds of switching onThe child safety device is activatedlDeactivate the child safety device(See section “Child safety device”)The sensor fields are partly coveredby a damp cloth or with liquidRemove the cloth or the liquidSafety cut-out has been triggered Switch on the appliance againThe residual heat indicator is notdisplaying anything The cooking zone was only on for ashort time and is therefore not hotIf the cooking zone is supposed tobe hot, call your local Service ForceCentre.Er03 is displayed Several sensor fields were touchedat the same timeOnly touch one sensor fieldEr21 is displayed Safety cut-out due to overheating. Let the appliance cool down.Remove cookware.Er25 is displayed(only for 10 seconds) Appliance is incorrectly connectedDisconnect the appliance from theelectrical supply and have it con-nected properlyEr40 is displayed The overvoltage protector has beenactivated (for an incorrect connec-tion see above Er25 or for over-heating of the electroniccomponents see Er21)Separate the appliance from themains for a few minutes (removethe mains fuse).Let the appliance cool down.