25Warranty conditionsStandard guarantee conditionsWe, Zanussi, undertake that if within 24 months ofthe date of the purchase this Zanussi appliance orany part thereof is proved to be defective by reasononly of faulty workmanship or materials, we will, atour option repair or replace the same FREE OFCHARGE for labour, materials or carriage on condi-tion that:• The appliance has been correctly installed andused only on the electricity supply stated on therating plate.• The appliance has been used for normal domesticpurposes only, and in accordance with the manu-facturer’s instructions.• The appliance has not been serviced, maintained,repaired, taken apart or tampered with by any per-son not authorised by us.• All service work under this guarantee must be un-dertaken by a Service Force Centre.• Any appliance or defective part replaced shall be-come the Company’s property.• This guarantee is in addition to your statutory andother legal rights.Home visits are made between 8.30am and 5.30pmMonday to Friday. Visits may be available outsidethese hours in which case a premium will becharged.ExclusionsThis guarantee does not cover:• Damage or calls resulting from transportation, im-proper use or neglect, the replacement of any lightbulbs or removable parts of glass or plastic.• Costs incurred for calls to put right an appliancewhich is improperly installed or calls to appliancesoutside the United Kingdom.• Appliances found to be in use within a commercialenvironment, plus those which are subject to rentalagreements.• Products of Zanussi manufacture which are notmarketed by Zanussi.European GuaranteeIf you should move to another country within Europethen your guarantee moves with you to your newhome subject to the following qualifications:• The guarantee starts from the date you first pur-chased your product.• The guarantee is for the same period and to thesame extent for labour and parts as exists in thenew country of use for this brand or range of prod-ucts.• This guarantee relates to you and cannot be trans-ferred to another user.• Your new home is within the European Community(EC) or European Free Trade Area.• The product is installed and used in accordancewith our instructions and is only used domestically,i.e. a normal household.• The product is installed taking into account regula-tions in your new country.Before you move please contact your nearest Cus-tomer Care centre, listed below, to give them detailsof your new home. They will then ensure that the lo-cal Service Organisation is aware of your move andable to look after you and your appliances.France Senlis +33 (0) 3 44 62 20 13Germany Nürnberg +49 (0) 800 234 7378Italy Pordernone +39 (0) 800 11 7511Sweden Stockholm +46 (0) 20 78 77 50UK Luton +44 (0) 8705 727 727