11Service and Spare PartsIn the event of your appliance requiring service, or ifyou wish to purchase spare parts please contactyour local Zanussi Service Force Centre bytelephoning:0870 5 929929Your call will be routed to the Service Force Centrecovering your post code area. The address of yourlocal Service Force Centre is detailed in theaccompanying Customer Care Book.Before calling out an engineer, please ensure youhave read the details under the heading ‘SomethingNot Working?’When you contact the Service Centre you will needto give the following details.1. Your name, address and post code2. Your telephone number3. Clear and concise details of the fault(found on the rating plate)4. The model serial no. of the appliance (found onthe rating plate)5. The purchase dateCustomer Care DepartmentFor general enquiries concerning your Zanussi appliance or for further information on Zanussi products, you areinvited to contact our Customer Care Department by letter or telephone as follows:Customer Care DepartmentZanussiZanussi HouseHambridge RoadNewburyBerkshireRG14 5EPTel: 01635 521313