• Any appliance or defective part replacedshall become the Company's property.• This guarantee is in addition to your statutoryand other legal rights.Exclusions• Damage or calls resulting from transporta-tion, improper use or neglect, the replace-ment of any light bulbs or removable partsof glass or plastic.• Costs incurred for calls to put right an appli-ance which is improperly installed or calls toappliances outside the United Kingdom.• Appliances found to be in use within a com-mercial environment, plus those which aresubject to rental agreements.• Products of Electrolux manufacturer that arenot marketed by ElectroluxService and Spare PartsIn the event of your appliance requiring service,or if you wish to purchase spare parts, pleasecontact your local Service Force Centre by tel-ephoning0870 5 929 929Your telephone call will be automatically routedto the Service Force Centre covering your post-code area.For the address of your local Service ForceCentre and further information about ServiceForce, please visit the website atwww.serviceforce.co.ukBefore calling out an engineer, please ensureyou have read the details under the heading"Something not working"When you contact the Service Force Centreyou will need to give the following details:1. Your name, address and postcode.2. Your telephone number.3. Clear concise details of the fault.4. The model and Serial number of the appli-ance (found on the rating plate).5. The purchase date.Please note a valid purchase receipt or guar-antee documentation is required for in guaran-tee service calls.Customer CareFor general enquiries concerning your Electro-lux appliance, or for further information on Elec-trolux products please contact our CustomerCare Department by letter or telephone at theaddress below or visit our website atwww.electrolux.co.ukCustomer Care Department Electrolux MajorAppliances Addington Way LutonBedfordshire, LU4 9QQ Tel: 08705 727 727 (*)(*) Calls may be recorded for training purposesEuropean GuaranteeThis appliance is guaranteed by Electrolux ineach of the countries listed at the back of thisuser manual, for the period specified in the ap-pliance guarantee or otherwise by law. If youmove from one of these countries to another ofthe countries listed, the appliance guaranteewill move with you subject to the following qual-ifications:-• The appliance guarantee starts from thedate you first purchased the appliance whichwill be evidenced by production of a validpurchase document issued by the seller ofthe appliance.• The appliance guarantee is for the same pe-riod and to the same extent for labour andparts as exists in your new country of resi-dence for this particular model or range ofappliances.26