Zenith B27A34Z Operating Manual

Also see for B27A34Z: Service guidelines

Zenith B27A34Z Operating Manual Manual pdf 46 page image

Trouble ShootingSome quick and easy tips to fixing problems yourself206-3481P A G E 4 6SYMPTOMSSnowy picture and poor sound.Multiple images or ‘ghost shadows.’Interference: Sharp lines acrossthe screen and poor sound.Normal picture but no sound.No picture and poor sound.No picture and no sound.No color, but the sound is O.K.Picture has a big black boxon it, but the sound is O.K.Picture has two horizontalblack bars, one on top andone on bottom.Remote control doesn’t work.SOLUTIONS• Check your antenna connection or location.• Check your antenna direction and/or location.• Make sure the wire from your antenna to your Entertainment Machine TM isproperly connected.The following may cause image problems or distortion:Electrical appliances, powerful lights, cars, trucks; computers orportable phones; medical equipment• If possible increase the distance between your Entertainment MachineTM andthe offending appliance. Or shut one of them off.• Check volume levels.• Make sure the TV is not muted.• Try another channel. The problem may be the broadcast, not yourEntertainment MachineTM.• Are the Audio A/V cables properly installed?• Are you in TV or cable tuning mode, and should be in the other?• Make sure output channels on all A/V equipment are on the same channel (3 or 4).• Check that all connections are tight.• Is the AC power plugged in?• Check that your AC power outlet works. (Test it by plugging in somethingelse or try another plug.)• Make sure your brightness and audio controls are set properly.• Try another channel. The problem may be with the broadcast.• Check the color control in the Video menu.• Try another channel. The problem may be with the broadcast.• The CC (closed caption) option may be in Text mode. Select OFF in theCaptions menu (see page 22).• Is Text model selected but no text is available on the broadcast?• Your program is in letterbox. This means that the shape of your TV is asquare, but the program is a rectangle. Think of the bars as empty space theprogram doesn’t fill; not picture that’s blocked out. Because this format is adirect representation of film as you see it in movies, you are actually seeingMORE of the program when you see those bars.• Make sure the batteries are fresh and installed properly. Does indicator lightwork?(Continued on next page)