P A G E 5 9206-3594TroubleshootingSome quick and easy tips to resolving problemsSymptoms Possible Cause(s) Possible Solution(s) See page(s)PowerNo Power. • AC Power Cord not connected. -Connect power cord. Try a different household outlet. 9/10/11• Local power failure? -Contact power company for information.No Source image. • Source turned off. -Turn Source equipment on. 18• Source not selected. -Use SOURCE to choose correct picture and sound source. 18Picture ReceptionPoor or no picture. • TV station problems. -Try a different channel. 13/14• Video menu not adjusted properly. -Check Video menu option settings. 29Local interference. • Check for disturbing source. The following may cause image problems or distortion:Electrical appliances, powerful lights, cars, trucks; computers orportable phones; medical equipment; VCR to close to TV, etc.• Appliance too close to TV. -If possible increase the distance between your EntertainmentMachine and the offending appliance. Or shut one of them off.Poor or no color. • Sub-standard broadcast. -Try a different channel. 13/14• Sub-standard cable signal. -Notify cable company of reception problem. 19Picture wobbles or drifts. • CATV wire not connected or loose. -Make or tighten connection. 8/10/11• Local interference. -Try different channel. Turn off interfering appliance. 13/14/43• Scrambled CATV channel. -Tune to unscrambled channel. 11/13/14No CATV reception. • Cable wire not connected. -Connect cable to Antenna/Cable. 10/11• Cable service interrupted. -Contact cable service.• Antenna set, not Cable (CATV). -Select Cable in EZ Program menu. 17Images in picture distorted. • Wrong aspect ratio. -Use RATIO to change to correct picture proportion. 17Poor or no sound. • Audio muted. -Press MUTE or VOL (Volume) + key to increase sound level. 14• Broadcast problem. -Tune to a different channel.TV turns On. • Wake up Alarm turned TV On. -Cancel Wake up Alarm, and/or turn TV off. 27TV turns Off. • Sleep Timer turned TV Off. -Turn TV back on. 28No Closed Captions or Text. • Not available on show. -Check local TV listings to see if available on broadcast. 28-Relocate over-the-air antenna.-Try a different channel with Closed Captions or Text.• Not turned on. -Pick a Closed Caption or Text option and turn Captions on. 28Captions appear when • EZ Mute selected. -Set Captions option to off.sound is muted.Lock (Parental Control) ProblemsProtected by Lock • Viewing is restricted by Lock. -Key-in password and turn Lock On/Off (Restrictions) off.appears on screen. Set individual restriction options in Lock menu to Off.-Set Lock On/Off option to Off in Lock menu. 30/31/32• Don’t know password. -Tune to channel without Lock “Content” restrictions.