17TROUBLESHOOTING PROCEDURESIssue Cause What to doAfter installation,the unit doesn’twork.1. The power source is not turned ON. 1. Make sure the circuit breaker and the unit’spower is ON.2. The power line and the cable locking connectoris not connecting properly.2. Check the power connection with the unit isconnected properly.3. The switch board and control board wirings aredisconnected.3. Make sure the wirings between the switchboard and control board are connectedproperly.4. The wires on control board are loose. 4. Make sure the wires on the control board areconnected properly.5. The switch board or control board is defective. 5. Change the switch board or control board.Light works, butthe blower is notturning.1. The blower is defective, possible seized. 1. Change the blower.2. The thermally protected system detects if theblower is too hot to operate and shuts the blowerdown.2. The blower will function properly after thethermally protected system cool down.3. Damaged capacitor. 3. Change the capacitor.4. The blower wire is not connected. 4. Make sure the blower wire is plugged into themolex connector.The unit isvibrating.1. The blower is not secure in place. 1. Tighten the blower in place.2. Damaged blower wheel. 2. Change the blower.3. The hood is not secured in place. 3. Check the installation of the hood.The blower isworking, but thelights are not.1. Defective halogen bulb. 1. Change the halogen bulb.2. The light bulb is loose. 2. Tighten the light bulb.3. The light bulb plug is disconnected. 3. Check the light bulb plug connection.The hood isnot venting outproperly.1. The hood might be hanging to high from thecook top.1. Adjust the distance between the cook top andthe bottom of the hood within 24” and 34”range.2. The wind from the opened windows or openeddoors in the surrounding area are affecting theventilation of the hood.2. Close all the windows and doors to eliminatethe outside wind flow.3. Blockage in the duct opening or duct work. 3. Remove all the blocking from the duct work orduct opening.4. The direction of duct opening is against the wind. 4. Adjust the duct opening direction.5. Using the wrong size of ducting. 5. Change the ducting to correct size.Metal filter isvibrating.1. Metal filter is loose. 1. Change the metal filter.2. Spring clip is broken. 2. Change the spring clip.The blower turnson by itself.1. The clean air function has been enabled turningthe blower on every 4 hours.1. Disable the clean air function by following thesteps on page 14.Troubleshooting