15TroubleshootingTROUBLESHOOTING PROCEDURES FOR ZSAIssue Cause What to doAfter installation,the unit doesn’twork.1. The power source is not turned ON. 1. Make sure the circuit breaker and the unit’spower is ON.2. The power line and the cable locking connectoris not connecting properly.2. Check the power connection with the unit isconnected properly.3. The switch board and control board wirings aredisconnected.3. Make sure the wirings between the switchboard and control board are connectedproperly.4. The switch board or control board is defective. 4. Change the switch board or control board.Light works, butblower is notturning.1. The blower cable is disconnected. 1. Check all wiring from the blower to be sure allcables are connected properly.2. The blower is defective, possibly seized. 2. Change the blower.3. The thermally protected system detects if theblower is too hot to operate and shuts the blowerdown.3. The blower will function properly after thethermally protected system cool down.4. Damaged capacitor. 4. Change the capacitor.5. The switch board or control board is defective. 5. Change the switch board or control board.The unit isvibrating.1. The blower is not secured in place. 1. Tighten the blower in place.2. Damaged blower wheel. 2. Replace the blower.3. The hood is not secured in place. 3. Check the installation of the hood.The blower isworking, but thelights are not.1. The light socket connector is loose ordisconnected.1. Check the light socket connector to be sure itis pluged in properly.2. Defective halogen bulb. 2. Change the halogen bulb.3. The light bulb is loose. 3. Tighten the light bulb.The speed levelssound the same.1. Using the wong size of ducting. 1. Change the duct pipe size to at least 6” roundor higher.The unit turns onby itself.1. A spot light or kitchen lamp is shining directlyonto the switch controls.1. The switch controls are light sensative. Adirect light source onto the switch controlsmay disrupt switch functions.The unit iswhistling.1. The duct pipe connections are not sealed orconnected properly.1. Check the duct pipe connections to be sure allconnections are sealed properly.The hood isnot venting outproperly.1. The hood might be hanging to high from thecook top.1. Adjust the distance between the cook top andthe bottom of the hood within 26” and 34”range.2. The wind from the opened windows or openeddoors in the surrounding area are affecting theventilation of the hood.2. Close all the windows and doors to eliminatethe outside wind flow.3. Blockage in the duct opening or ductwork. 3. Remove all the blocking from the duct work orduct opening.4. The direction of duct opening is against the wind. 4. Adjust the duct opening direction.5. Using the wrong size of ducting. 5. Change the ducting to at least 6” or higher.Mesh Filter isvibrating.1. Mesh filter is loose. 1. Change the mesh filter.2. Filter spring clip is loose or broken. 2. Uninstall and reinstall filter, push up on filterlatch. Replace mesh filter if needed.