Page 18 of 20 804052UK - Residential chilled and sparkling installation instructions - Sept 2016 - v3.02Trouble shootingEnd of life disposalThe use of this crossed out wheeled bin logo indicates that this product needs to be disposed of separately to anyother household waste.Within each of the European Union member countries, provisions have been made for collection and recycling ofunwanted electrical and electronic equipment. In order to help preserve our environment we ask that you dispose ofthis product correctly. Please contact Zip Customer Service on 0345 6 005 005 for advice.System faultmessage Possible cause SolutionsPower Board Fault Electrical disruption Check power supply and all fusesInterface Fault Internal fault Call Zip serviceLevel Board Fault Internal fault Call Zip serviceCondenser Screen Blocked Blocked air filter Remove blockage / clean filter / check user guideWater leak, Isolate Mains Water leak Turn off mains water supply / call for serviceCompressor Over Run Compressor too hot Check ventilationWater Supply Failure No water Check water supply is turned onCold Sensor Open Internal fault Call Zip serviceCold Sensor Closed Internal fault Call Zip serviceFlood Sensor Open Internal fault Call Zip serviceCondenser Sensor Closed Internal fault Check ventilation / Call Zip serviceCondenser Sensor Open Internal fault Check ventilation / Call Zip serviceCompressor. Driver Fault No chilled water Call Zip serviceA DC Pump is faulty Internal fault Call Zip ServiceCondenser Overtemp Blocked air filter Remove blockage / Clean filter / check user guideComp Fuse/Driver Fault Internal fault Call Zip serviceFlash Mem corrupted Internal fault Call Zip ServiceFlow Sensor Fault Internal fault Call Zip ServiceCall an electrician, a plumber, or Zip on 0345 6 005 005 for assistance, service, spare parts or enquiries.