Section 4 - Technical Support and Facts4.1 Technical SupportThe 266xs is an all-solid-state product with components chosen for high performanceand excellent reliability. Each 266xs is tested, burned-in and calibrated at the factoryand should require no internal adjustment of any type throughout the life of the unit.We recommend that your 266xs be returned to the factory only after referring to themanual and consulting with dbx Customer Service.Our phone number, Fax number and address are listed on the back cover of this manual.When you contact dbx Customer Service, be prepared to accurately describe the problem.Know the serial number of your unit. This is printed on a sticker attached to theside panel of the unit.NOTE: Please refer to the terms of your Limited Two-Year Standard Warranty, which extendsto the first end user. After the warranty expires, a reasonable charge will be made forparts, labor, and packing if you choose to use the factory service facility. In all cases, youare responsible for shipping charges to the factory. dbx will pay return shipping if the unitis still under warranty.Shipping Instructions: Use the original packing material if it is available. Mark thepackage with the name of the shipper, and with these words in red: DELICATE INSTRUMENT,FRAGILE! Insure the package properly. Ship prepaid, not collect. Do not ship parcel post.4.2 Registration Card and User FeedbackWe appreciate your feedback. After you have an opportunity to use your new 266xs,please complete the Registration Card and return it.Section 4Technical Support and Facts9dbx 266xs