Operating instructionsM3G150-NA02-52Translation of the original operating instructions6. MAINTENANCE, MALFUNCTIONS, POSSIBLECAUSES AND REMEDIESDo not perform any repairs on your device. Return the device to ebm-papst for repair or replacement.CAUTIONThe motor restarts automatically when operating voltageis applied, e.g. after a power failure.Danger of injury→ Keep out of the danger zone of the motor.→ When working on the motor, switch off the mains supplyvoltage and secure the latter from being switched on again.→ Wait until the motor stops.CAUTIONIf control voltage is applied or a speed setpoint is stored,the motor automatically restarts, e.g. after a power failure.Danger of injury→ Keep out of the danger zone of the device.→ When working on the device, switch off the mainssupply voltage and secure the latter from being switched onagain.→ Wait until the device stops.→ After working on the device, remove any used tools orother objects from the device.If the device remains out of use for over four months, werecommend switching the device on for at least three hours atfull speed to allow any condensate to evaporate and to movethe bearings.Malfunction/error Possible cause Possible remedyRotor runningroughlyImbalance in rotatingpartsClean the device, ifimbalance stillevident aftercleaning, replacedeviceMotor does not turn Mechanical blockage Switch off, de-energise, andremove mechanicalblockage.Mains supplyvoltage faultyCheck mains supplyvoltage,restore powersupply.Important! The errormessage resetsautomatically.The device startsup againautomatically withoutadvance warning.Faulty connection De-energise, correctconnection, seeconnection diagram.Motor winding broken Replace deviceThermal overloadprotector respondedAllow motor to cooloff, locate and rectifycause of error, ifnecessary cancelrestart lock-outInsufficient cooling Improve cooling. Letthe device cooldown.To reset the errormessage, switch offthe mains supplyvoltage for a min. of25 s and switch it onagain.Alternatively, resetthe error messageby applying a controlsignal of <0.5 V toDIN1 or by shortcircuiting Din1 toGND.Ambient temperaturetoo highReduce the ambienttemperature. Let thedevice cool down.To reset the errormessage, switch offthe mains supplyvoltage for a min. of25 s and switch it onagain.Alternatively, resetthe error messageby applying a controlsignal of <0.5 V toDIN1 or by shortcircuiting Din1 toGND.Unacceptableoperating point (e.g.counterpressure istoo high)Correct the operatingpoint. Let the devicecool down.To reset the errormessage, switch offthe mains supplyvoltage for a min. of25 s and switch it onagain.Alternatively, resetthe error messageby applying a controlsignal of <0.5 V toDIN1 or by shortcircuiting Din1 toGND.Item no. 50851-5-9970 · ENG · Revision 78381 · Release 2012-09-12 · Page 11 / 12ebm-papst Mulfingen GmbH & Co. KG · Bachmühle 2 · D-74673 Mulfingen · Phone +49 (0) 7938 81-0 · Fax +49 (0) 7938 81-110 · info1@de.ebmpapst.com · www.ebmpapst.com